AI service & privacy
How we use AI and handle your information.
Published 2026-11-05
About AI replies
This chatbot uses generative AI to answer questions about university admissions and campus life. Replies marked AI are generated automatically.
AI replies may contain errors or miss recent updates. The chatbot provides guidance, not an admission or eligibility decision. Check important requirements, fees and deadlines in the relevant official guide or with the university.
Information we process
We save conversation and service usage information to answer questions, maintain context and operate the service.
| Information | Purpose and use |
|---|---|
| Questions, replies and conversation summaries | Answer questions, maintain context and review service operation. |
| Optional nationality and information you choose to provide | Provide guidance and understand service use. |
| Session identifiers, cookies and browser storage | Maintain chat access and remember the conversation. |
| Usage and security records, including IP addresses, request paths, times, processing status and AI usage | Operate the service, measure use and investigate faults. |
Session cookies and browser storage keep your chat connected. Blocking them in your browser may stop chat features from working.
Do not enter passport or ID numbers, passwords, health information, or personal information about other people.
Retention, deletion and your rights
Service-specific handling
Personal information is deleted when its retention period ends or its processing purpose is fulfilled, under Kangwon National University's policy and applicable law. Legally required records are kept separately. After the agreed university handover is confirmed, company copies no longer needed, including backups, are deleted. The retention periods for this chatbot's conversation records, logs and backups have not yet been confirmed.
Closing the browser or starting a new chat does not delete conversations saved on the server. Deleting conversation content does not automatically remove existing backup copies.
You can request access, correction, deletion or suspension of processing, and withdraw consent where applicable, using the privacy contact below. Legal restrictions may apply.
External AI processing
Relevant questions, conversation context or summaries, guidance details and document excerpts are sent to the configured external AI provider to generate replies. Processing may take place outside Korea.
The external AI recipient, processing location, retention and training-use terms have not yet been confirmed for this service. Please avoid entering personal information.
Contact and privacy requests
- Service operator
- (주)비즈아이엔에프 (VIZinf)